30 years in retail and services teaches a person a lot about the real meaning of customer service and delivering on expectations. Of course, selling a good product or service is a key part, but more importantly, good customer service revolves around how well the whole experience makes the customer feel. The marketing, the engagement, the product, all come together to achieve the smile, the gesture, and the kind words from a satisfied customer.
So, after a life working in retail and services, Margie Hamlet grew tired of seeing poor customer service. A regular at business and private celebrations, Margie also saw many events that didn’t show any more spark than a party popper spraying streamers over the guests. So, knowing there was a better way, and bringing it all together lead Margie to creating her own business – Impact Lighting Co.
A Darling Downs local and regular volunteer at her local cricket club, Margie shares her passion for the community and making events special with pizazz and impact through the Impact Lighting Co business.
There is just no better way to express your love for a special person, or excitement about your work or belief in a new product than through personalised impact lighting.
Impact Lighting Co – Your event – Your message – Your personality – Up in Lights!